Reporting to the Head of Technical, ensuring the development and maintenance of the Quality Management Systems as well as customer and third party requirements such as BRC, Soil Association, RSPO and Kosher are fulfilled at all times across all sites. Ensuring the factories are legal and quality compliant and to be a point of contact for internal and external customers in relation to product queries.

 

Job Title Quality Assurance Manager
Job Function Ensuring the factories are legal and quality compliant and be a point of contact for internal and external customers in relation to product queries
Reports To Head of Technical
Location Goole, East Yorkshire
Date September 2021

 

Core Responsibilities

 

  • The development and maintenance of the Quality Management System, ensuring that customer and 3rd party requirements such as BRC, Soil Association, RSPO and Kosher are fulfilled at all times across all sites
  • The day to day management of QA’s at both sites
  • Responsible for ensuring the factories are legal and quality compliant through the allocation and monitoring of tasks and  priorities within the team and  driving continuous improvement in conjunction with the technical and  operations teams
  • Maintaining and developing the food and product safety systems by leading the HACCP and Product Safety teams
  • The management of procedures, work instructions and forms, including the writing and modification of documentation that is used by the business to assist in the production of safe, legal and quality products and for consistency in the application of other business processes. This covers all functions across the sites and head office.
  • Driving improvement in the Quality Management System through Document Control, management of non-conformances and complaints
  • Support the improvement of a Quality and Product Safety Culture through training and briefings, to include a Technical induction, food/product safety and allergen awareness
  • Part of the team responsible for supplier assurance, including auditing
  • Support the Technical Manager with customer and third party audits and visits, including implementation of corrective actions
  • Ensuring Internal and External audit schedules are in place and followed
  • Ensuring the Quality Management System is complied with in the factories and head office as necessary
  • Deputise for the Technical Manager during periods of absence
  • Act as a contact for internal and external customers in relation to product queries.

 

Skills and Experience Required 

 

  • You must be able to demonstrate experience of Quality Systems management either in a BRC, FSSC ISO22000
  • Experience of laboratory testing methods and supervision would be of benefit
  • Be able to demonstrate a mind-set that easily lends itself to continuous improvement techniques combined with a can do attitude
  • The candidate must have excellent written and verbal communication skills and be able to communicate across all organisational functions and levels
  • The candidate must be able to demonstrate a high level of understanding of Microsoft Office with particular focus on Microsoft Excel and Word
  • The candidate must be able to successfully influence both cross functionally and vertically to ensure effective and timely resolution to any issues that may arise
  • Minimum of Level 3 in HACCP