Core Responsibilities

• Manage the speciality division’s top 40 customers and business critical accounts for both UK and Export customers
• Understand & consistently review the relevant food, cosmetic, pharmaceutical & other markets, recognising new commercial opportunities in the UK & Internationally.
• Quickly establish in-depth knowledge of the speciality oils product-range.
• Proactively ensure growth by identifying new markets & opportunities & pursuing potential new customers, developing leads through cold calling & face-to-face sales pitches.
• Maximise divisional profit margins, calculating accurate sales prices according to customer & market fundamentals.
• Develop & maintain effective relationships with customers, ensuring they are well-briefed with market information.
• Dealing with multi- currency & international B2B sales.
• Meet & present to internal & external customers using all appropriate communication tools.
• Account manage customer base, ensuring all meet their contractual obligations & providing timely, relevant responses to all customer enquiries.
• Exceed sales targets, maximise margin & achieve agreed KPIs.
• Support Annual budget process for the Top 40 customers
• Participate in marketing activities including exhibiting at or attending UK & International trade shows, creating & updating product lists, designing commercial Powerpoint presentations, editing newsletters & writing blogs for the website
• Ensure optimisation of all resources available to sales force in the Division.
• Develop strong working relationships with Finance, Operations & Technical Divisions & across the wider business.
• Preparation & communication of monthly activity report to Commercial Manager and    participate in Business Unit reviews

• Ensure a high level of service is maintained at all times & respond to all enquiries in a timely & efficient manner.
• Ensure cooperation with the Customer Service team on issue resolution for top 40 customers

• Comply with all relevant operational, audit & trading guidelines.

Supporting Division Performance

• Understand & implement the strategy for the Speciality Oils Division.
• Work with Manager to understand the credit risk inherent in the customer portfolio.
• Work in a culture that encourages ethical conduct, open communication & commitment to compliance consistent with Kerfoot values of Respect, Boldness and Performance
• Promptly communicate to Manager & assist in investigating all relevant complaints, possible violations or irregularities, taking appropriate action where necessary.

Skills & Experience Required

• Sales experience within a commercial environment managing top level accounts/customers
• Strong & proven track record of delivering commercial performance through sales/sales support
• Knowledge of manufacturing & distribution chain activities
• Action oriented & able to deal with multiple relationships effectively
• Creative thinker able to challenge established ways of doing things
• Excellent networking, interpersonal & relationship building skills
• Understanding of the regulated environment & compliance needs
• Willingness to travel in UK & Europe when required